returns & SHIPPING
Unsatisfied with your product? No problem. Contact our customer service at letstalk@handnhook.com. A shipping label will be emailed to you for you to return your items. All items must be returned to receive your full refund. The refund received will be for the items purchased. The subscription charges will continue unless you cancel your subscription.
Processing each order may take 1-2 business days. Shipping may take up to 3-5 business days, after the order has been processed depending on postal zones, etc. You will not be charged any additional unless you choose the option for reoccurring orders.
charges and subscriptions
Charges are as follows:
Subscription charges are paid directly to Hand and Hook, on a monthly basis of $11.00. This subscription gives you access to browse and shop at over 100 + vendors who provide organic products, grass feds meets, and fresh produce. You can choose to have repeat orders monthly delivered to your home. Along with the monthly subscription each customer is rewarded with a brand new kitchen tool each month, along with our monthly newsletter that provides recipes on how to prepare meats, foods, cocktails, and what choice of wines to serve.
Subscription charges are debited on the same day each month of your original subscription order or date. You can cancel anytime.
SELL WITH US
Selling your products and packages with Hand and Hook is easy as pie, literally! We are dedicated to providing our customers with quality products. There is an application process before you are approved to make sure each farm/vendor meets our satisfaction requirements.
